Anderson's Veterinary Surgery

Anderson's Veterinary Surgery describes itself as an independent practice, and is set up for both routine care and time-sensitive problems, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. The website also lists acupuncture as a specialty and notes it is a veterinary nurse training facility.

From the latest reviews available to us, owners most often point to

• •Fast access when something is urgent (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”).
• •Clear communication and decision support when pets are unwell (described as helping owners make informed decisions).
• •Considerate handling of end-of-life care, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia.

Services

Services and capabilities mentioned in the provided sources include

• •Emergency veterinary services (24/7 or extended hours) (from clinic data).
• •Acupuncture (listed in the website summary).
• •Urgent same-day assessment/treatment described in reviews (e.g., rapid examination and treatment for a paw injury; urgent call handled promptly for a sick cat).
• •Assessment of lumps/tumours and discussion of treatment options (a mouth lump assessed as an inoperable tumour in one review).
• •Euthanasia/end-of-life care (described in one detailed review).

People

• •Ash (vet): mentioned by name in a review involving an urgent call about a sick cat; described as prompt, caring and knowledgeable.
• •Reception team: mentioned for handling urgent calls efficiently and for being helpful from first enquiry through to the first visit.
• •Wider team (vets/nurses): one review specifically notes positive experiences with reception staff, nurses and veterinary surgeons during an urgent visit.

Reviews

Google rating: 4.6 stars from 375 reviews.

• •Speed for urgent problems: examples include being offered a next-day appointment for a new concern, and being seen almost immediately after arriving with an injured paw.
• •Supportive communication: reviewers describe clear explanations and help with decision-making when pets are unwell.
• •Compassion around euthanasia: one owner highlights privacy for payment to avoid facing the waiting room, dignified handling of their pet, and a personalised handwritten condolence card afterwards.
• •Front-desk experience stands out: urgent calls and initial enquiries are repeatedly described as handled helpfully and promptly.