Bromley Common Veterinary Surgery, located in Bromley, Greater London, is a highly regarded facility with a strong reputation, as evidenced by its 4.7-star rating from 311 reviews on Google Maps. This rating suggests a high level of customer satisfaction, particularly given the substantial number of reviews, indicating a reliable data set. The clinic is also recognized as a veterinary nurse training facility, underscoring its commitment to education and high standards of care.

The clinic is praised for its dedicated and compassionate staff, with notable mentions of veterinarians such as Lada, Patrick, and Dan. Lada, in particular, receives frequent commendations for her caring and thorough approach, with multiple reviewers highlighting her positive demeanor and the excellent relationships she builds with both pets and owners. For example, K Yardley expresses deep appreciation for Lada’s positive and happy manner, while Georgia Maisey credits her with successfully diagnosing and treating a long-term illness in her Chihuahua.

Despite the overwhelmingly positive feedback, there are instances of dissatisfaction, as highlighted by Silvia Colecchia’s review. Silvia details a frustrating experience involving miscommunication and procedural issues, including a lost sample and delayed follow-up, which contrasts with the otherwise positive reviews.

Price transparency is partially noted, with a mention of a £1,000 surgery cost in Silvia’s review, though specific pricing details are not extensively covered in other reviews. Overall, Bromley Common Veterinary Surgery is recognized for its professional and caring service, with a few areas noted for potential improvement in communication and follow-up.