The Neighbourhood Vet (Penge)

The Neighbourhood Vet is an RCVS-registered practice in Penge, and it is also recognised as a Cat Friendly Clinic and a veterinary nurse training facility. It offers routine veterinary care alongside common urgent treatment and surgery, with owners often highlighting clear explanations, calm handling and follow-up after procedures. Recent feedback also points to compassionate support in difficult cases, while views on cost are mixed.

Services

• •Routine consultations and preventive care, including a Pet Health Club monthly plan that reviewers say covers health checks, flea and worm treatment, vaccinations and other routine items.
• •Treatment for everyday illnesses and urgent problems, with recent examples including removing a grass seed from a dog’s ear and treating a cat’s foot issue.
• •Surgery and aftercare, including rabbit spaying, with owners mentioning follow-up phone calls after procedures.
• •Care for a range of pets. Recent reviews mention cats, dogs, rabbits and guinea pigs.
• •Emergency veterinary services are listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

• •Orla — named by one owner as a vet; praised for caring for guinea pigs and for compassionate support during an end-of-life situation.
• •Emma — repeatedly highlighted for kind, thoughtful communication and for helping dogs and owners feel at ease, including in very difficult circumstances.
• •Jessica — praised by cat owners for excellent communication, reassurance and answering questions clearly.
• •Nadia — thanked for being helpful and attentive when a dog was brought in while in pain.
• •Daniel — described by one owner as the vet who took time to talk through diet and food.
• •The wider team, including reception staff, is often described as friendly, helpful and welcoming.

Reviews

Google rating: 4.7/5 from 246 reviews.

• •Recent reviews consistently praise the team’s friendliness and communication, with owners saying they feel listened to, reassured and clearly talked through options.
• •Compassionate care is a strong theme, especially around end-of-life support, with Emma and Orla both singled out for kindness and professionalism.
• •Reviewers mention a wide mix of cases, including rabbit spaying with follow-up calls, guinea pig care, urgent ear treatment for a dog, and treatment for a cat’s foot.
• •Comments on cost are mixed: some owners describe pricing as transparent, competitive and free from unnecessary upselling, while another says the practice feels very expensive.