Aspen Veterinary Surgery, located in Bromley, Greater London, is a reputable clinic with a robust customer base, evidenced by its 4.5-star rating from 204 reviews on Google Maps. The clinic is also a training facility for veterinary nurses, highlighting its commitment to professional development within the field.

The reviews present a mixed but generally positive picture. Notably, reviewers appreciate the clinic's cleanliness, professional staff, and the compassionate care provided to their pets. Vida Stevens and Amy Charlie both praised the clinic for its welcoming atmosphere and attentive service, with Vida describing her experience as calm and positive, and Amy commending the staff's responsiveness during an emergency. T M also highlighted the professionalism and kindness of Maddy Eustace, a staff member, enhancing the clinic's reputation for quality care.

However, there's a recurring issue regarding punctuality and scheduling flexibility, as noted in reviews by Michelle Manners and L M. Both expressed dissatisfaction with the clinic's strict adherence to appointment times, which led to refusals of service despite minor delays. This inconsistency in handling appointments suggests that while the clinic excels in many areas, there might be room for improvement in terms of customer service and flexibility.

Overall, Aspen Veterinary Surgery seems to deliver high-quality veterinary services, but potential clients might want to be mindful of the clinic's scheduling policies. Despite some negative feedback, the overwhelmingly positive experiences reported by many clients suggest that the clinic is a trusted choice for pet care in the area.