Parkvets Veterinary Clinic – Vets in Bromley
Clinic Overview
Parkvets Veterinary Clinic is part of the Parkvets group (reviews reference “another one of their practices”), with the website stating it is RCVS Accredited and a Cat Friendly Practice. The clinic says it provides a 24-hour emergency service, and it covers cats, dogs, rabbits and exotics.
Recent reviews paint a mixed picture on access and emergency readiness: several reviewers say the clinic is “only available two days a week,” hard to get appointments, and that phones aren’t answered; one reviewer also states there are “no emergency facilities,” which conflicts with the clinic’s stated 24-hour emergency service. On the positive side, multiple reviewers describe being seen quickly in urgent situations (including a hamster injury and a dog that ate raisins), with staff helping owners stay calm and acting fast.
Services
From the clinic website summary and review examples, the clinic offers
- •24-hour emergency service (as stated by the clinic online), though one reviewer disputes this.
- •Care for cats, dogs, rabbits and exotics (e.g., a hamster treated the same day in a review).
- •Repeat prescriptions (listed on the website).
- •Pet Travel Services (listed on the website).
- •Pet Health Club® (listed on the website).
- •Diagnostics and ongoing management mentioned in reviews, including
- •Medication management for multiple conditions (review describes long-term medication and required check-ups before more tablets).
- •Ear testing and follow-on tests for an ear issue (review mentions initial test then further testing).
- •Urgent ingestion/toxicity-style visit described in a review (dog ate a fruit cake/raisins and was treated promptly despite not being registered).
Pricing
Only prices explicitly mentioned in reviews
- •£30 for an ear test (one reviewer’s account).
- •£100 for a further ear test (same reviewer’s account).
- •A reviewer also reports being quoted “£100 for this and £100 for that” for additional treatments (not itemised in the review).
People
No staff names are provided in the available information. What is described
- •Receptionist and vet: in one review about suspected raisin ingestion, both are credited with calming an anxious owner and helping quickly with treatment, even though the dog wasn’t registered.
- •Team responsiveness in an urgent case: another review says a hamster was seen immediately “no problems at all.”
Reviews
Google rating: 4.2 stars from 30 reviews. - Access and availability complaints: multiple reviewers say it’s only open two days a week, appointments are difficult, and phones aren’t answered.
- •Emergency care is disputed: the clinic website says 24-hour emergency service, but a reviewer states there are “no emergency facilities.”
- •Positive urgent-care experiences: reviewers describe being seen immediately for a hamster injury and rapid help for a dog that ate raisins, including staff calming the owner.
- •Concerns about costs and recommended testing: one reviewer felt pushed toward paid tests/treatments (with £30 and £100 amounts mentioned) and was unhappy about needing a check-up before more medication.
Special Services
Animals Treated at Parkvets Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Parkvets Veterinary Clinic
Opening Hours
Hours
Reviews for Parkvets Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 30 we track in total. Recent reviews may not be representative of overall sentiment.
Kenneth Simmons
2 months ago
Dreadful vets only available two days a week, never answer phones, no emergency facilities. Veterinary surgeons very amateurish, poor treatment , receptionist not helpful.
Kenneth Simmons
5 months ago
Dreadful vets only available two days a week, never answer phones, no emergency facilities. Veterinary surgeons very amateurish, poor treatment , receptionist not helpful.
TH
5 months ago
Park vets (Hayes) said we needed to give our 13 year old GSD continual medication for multiple issues and they 100% helped her. They requested a check up and said they would not give any more tablets as they could affect her long term health (13 year old GSD and they're worried about long term ....... ) they wanted us to sign up for various treatments saying £100 for this and £100 for that and told us to change her food . During the check up we mentioned a possible ear problem and a test was required (£30.00). Results....... she has a problem with her ear and further tests required.... next test...... £100.00... hhmmm.. its so sad to see our dog suffering while we find another vets... Its Disgusting that park vets put money over pet welfare. I think the lack of response to so many negative reviews says everything.... wonder if they even bother to look....
TH
7 months ago
Park vets (Hayes) said we needed to give our 13 year old GSD continual medication for multiple issues and they 100% helped her. They requested a check up and said they would not give any more tablets as they could affect her long term health (13 year old GSD and they're worried about long term ....... ) they wanted us to sign up for various treatments saying £100 for this and £100 for that and told us to change her food . During the check up we mentioned a possible ear problem and a test was required (£30.00). Results....... she has a problem with her ear and further tests required.... next test...... £100.00... hhmmm.. its so sad to see our dog suffering while we find another vets... Its Disgusting that park vets put money over pet welfare. I think the lack of response to so many negative reviews says everything.... wonder if they even bother to look....
Ashby Barrett
a year ago
Can’t believe it’s only open two days a week now… getting an appointment is impossible. I’ll be going elsewhere now. Vets should be open at least 5 days a week… In response to the reply from Park Vets saying other branches are open other days and longer : I can’t get to the other branches. The reason I book for the Hayes branch is because I live within walking distance of it. I’d like to know why they’ve decided to only open in two days a week. It’s not good enough.
Ashby Barrett
10 months ago
Can’t believe it’s only open two days a week now… getting an appointment is impossible. I’ll be going elsewhere now. Vets should be open at least 5 days a week… In response to the reply from Park Vets saying other branches are open other days and longer : I can’t get to the other branches. The reason I book for the Hayes branch is because I live within walking distance of it. I’d like to know why they’ve decided to only open in two days a week. It’s not good enough.
Brigitta Tepfenhart
a year ago
Justine Rimell
2 years ago
Lovely friendly practice, both vets and receptionist. My hamster hurt himself on the way home from another one of their practices and they saw him immediately no problems at all.
Justine Rimell
2 years ago
Lovely friendly practice, both vets and receptionist. My hamster hurt himself on the way home from another one of their practices and they saw him immediately no problems at all.
Joanne McGee
2 years ago
My labradoodle managed to get hold of a fruit cake. Knowing raisins can be fatal for dogs I rushed him down to Parkvets despite not being registered with them as they were much closer than our usual practice. I arrived quite anxious and the receptionist and vet were fantastic in calming me down and helping really quickly with treatment.
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