Parkvets Veterinary Clinic

Parkvets Veterinary Clinic is part of the Parkvets group. The clinic says it is RCVS Accredited, a Cat Friendly Practice, and offers a 24-hour emergency service, with care for cats, dogs, rabbits and exotics. Feedback is mixed: some owners praise prompt help in urgent cases, while others report limited opening days, difficulty getting appointments, and concerns about emergency access.

Services

•Care for cats, dogs, rabbits and exotics, with review examples including a hamster seen immediately after an injury and a dog treated quickly after suspected raisin ingestion.
•24-hour emergency service is listed by the clinic, although some reviewers question how emergency cover works in practice.
•Repeat prescriptions and ongoing medication management, including review-based examples of check-ups before further tablets were issued.
•Diagnostics and follow-up testing, with one review mentioning ear testing and further investigations for an ear problem.
•Pet Travel Services.
•Pet Health Club®.

Pricing

No published pricing information is currently available for this clinic.

People

No individual staff members are named here, but reviews refer to both the vets and reception team. Comments include praise for calm, friendly help in urgent situations, alongside some criticism of reception support and communication.

Reviews

Parkvets Veterinary Clinic has 4.2 stars from 30 Google reviews. Written feedback shows a mixed picture, with access and communication concerns featuring more strongly than the positive comments.

•Several reviewers say the local branch is open only two days a week, that appointments are hard to get, and that phones are not always answered.
•Emergency access is a point of dispute: some negative reviews say there are no emergency facilities, while other owners describe being seen quickly in urgent situations.
•Positive comments highlight friendly vets and reception staff, including immediate help for an injured hamster and calm, prompt treatment for a dog after suspected raisin ingestion.
•One reviewer was unhappy about repeat checks, testing, and treatment recommendations, feeling the clinic was too focused on extra charges.

Reviews for Parkvets Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 30 we track in total. Recent reviews may not be representative of overall sentiment.

Kenneth Simmons

9 months ago

Dreadful vets only available two days a week, never answer phones, no emergency facilities. Veterinary surgeons very amateurish, poor treatment , receptionist not helpful.

TH

11 months ago

Park vets (Hayes) said we needed to give our 13 year old GSD continual medication for multiple issues and they 100% helped her. They requested a check up and said they would not give any more tablets as they could affect her long term health (13 year old GSD and they're worried about long term ....... ) they wanted us to sign up for various treatments saying £100 for this and £100 for that and told us to change her food . During the check up we mentioned a possible ear problem and a test was required (£30.00). Results....... she has a problem with her ear and further tests required.... next test...... £100.00... hhmmm.. its so sad to see our dog suffering while we find another vets... Its Disgusting that park vets put money over pet welfare. I think the lack of response to so many negative reviews says everything.... wonder if they even bother to look....

Ashby Barrett

1 year ago

Can’t believe it’s only open two days a week now… getting an appointment is impossible. I’ll be going elsewhere now. Vets should be open at least 5 days a week… In response to the reply from Park Vets saying other branches are open other days and longer : I can’t get to the other branches. The reason I book for the Hayes branch is because I live within walking distance of it. I’d like to know why they’ve decided to only open in two days a week. It’s not good enough.

Brigitta Tepfenhart

2 years ago

Justine Rimell

3 years ago

Lovely friendly practice, both vets and receptionist. My hamster hurt himself on the way home from another one of their practices and they saw him immediately no problems at all.

Joanne McGee

My labradoodle managed to get hold of a fruit cake. Knowing raisins can be fatal for dogs I rushed him down to Parkvets despite not being registered with them as they were much closer than our usual practice. I arrived quite anxious and the receptionist and vet were fantastic in calming me down and helping really quickly with treatment.