Dog & Cat Vets in Bromley

## Summary All Creatures Clinic Locksbottom describes itself as an independent veterinary surgery, owned and run by vets, offering a full range of care from preventative work through to routine and advanced surgery and hospitalisation. Recent reviews repeatedly mention access to appointments at short notice (including same-day), clear explanations “in simple terms,” and follow-up after advice (one owner says the clinic called to check up). Practical details also come up, such as a spacious reception area, and one reviewer notes the team scanned a found cat’s microchip to help reunite her with her owners. ## Services Based on the clinic website and recent reviews, the clinic is described as offering: - Preventative care - Routine surgery - Advanced surgery - Hospitalisation - Pet travel services Examples of care mentioned in reviews include: - Same-day / short-notice appointments for unwell pets - Microchip scanning for a found cat - Ongoing advice with follow-up (a check-up call after recommendations) - Handling multiple species mentioned by owners, including dogs, cats, and rabbits ## People Named staff mentioned in recent reviews: - **Ellie (reception)** — described as patient and understanding. - **Gabriella (vet)** — described as patient and understanding. Across multiple reviews, owners also describe the wider vet team as: - Taking time to explain findings and options clearly (including “no jargon” explanations). - Listening carefully during consults. - Staying calm and helping pets feel at ease (specifically mentioned for rabbits as well as cats). ## Reviews **4.9 stars from 56 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access to care:** multiple owners mention getting seen at short notice, including a same-day appointment. - **Clear communication:** repeated comments about vets explaining things simply and taking time to go through details. - **Kindness in difficult moments:** one owner describes the team being especially supportive when their elderly cat died while they were away. - **Follow-up and extra steps:** one reviewer mentions a check-in call after advice; another notes microchip scanning to reunite a stray cat with her owners. - **Clinic environment:** described as clean and well-organised; one review mentions a spacious reception area.

## Summary Parkvets Veterinary Clinic is an **RCVS-accredited** practice and is listed as a **Cat Friendly Practice**. The clinic treats **dogs, cats, rabbits and exotics**, and its website states it offers a **24-hour emergency service** plus **repeat prescriptions**. In recent reviews, owners describe hands-on help with **end-of-life care** (patient, sympathetic support) and with **anxious pets**, including vets using calm, reassuring handling and explaining procedures (for example, talk-throughs before ear treatment). Pricing feedback is mixed: some clients accept the costs and mention **payment plans/insurance support**, while others describe medication and prescription charges as unexpectedly high. ## Services - **24-hour emergency service** (stated on the clinic website). - Care for **dogs, cats, rabbits, and exotics** (stated on the clinic website). - **Repeat prescriptions** (stated on the clinic website). - **Cat Friendly Practice** approach aimed at reducing stress for cats (stated on the clinic website). - Examples from reviews of what was treated: - **Anxious cat consult** including a **thorough examination**, **blood test**, and treatment. - **Ear infection/ear haematoma**: vet explained a plan to **drain fluid from the ear**. - **Lameness/injured leg** assessment. - **End-of-life/euthanasia support** (described as patient and sympathetic). ## Pricing - One reviewer reports an **appointment fee of £65**. - One reviewer reports being told a **prescription would cost £40** if they wanted to buy medication elsewhere. - Pricing is described inconsistently across reviews: - Some say it’s “a little bit expensive” but mention the clinic will organise **payment plans and insurance**. - Others describe medication pricing as “extortionate,” with specific comparisons to online prices. ## People - **Rosie (vet)** is named in multiple reviews and is described as: - Helping **anxious animals** stay calm (e.g., calmly handling and reassuring pets during exams). - **Explaining procedures clearly**, including what would be done for an ear issue before treatment. - **Tracey** is thanked alongside Rosie for patient, attentive handling of an **extremely anxious dog**. - Reception staff are repeatedly mentioned for **reducing owners’ worry** and being helpful (including when an owner attended with a baby). ## Reviews **Google rating: 4.8 stars from 104 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm handling and clear explanations**, especially for nervous cats/dogs (reassuring talk during exams; clear walk-through of ear treatment). - **Supportive end-of-life care**, with owners describing staff as patient and sympathetic during euthanasia. - **Cost concerns alongside praise for care**: some describe high medication/prescription pricing; others say it’s expensive but note **payment plans/insurance** support. - **Admin frustration noted by one reviewer**: repeated complaint about not receiving an invoice despite requesting it by email and phone.

## Summary West Wickham Veterinary Surgery is a **purpose-built, independent small-animal practice**, part of an **independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker** (as stated on the clinic’s website). The clinic covers **routine care through to surgery and medicine**, and for **24-hour emergency care** it says patients can access a **larger 24-hour hospital** within the same group. Recent reviews most often describe **clear explanations of options/next steps**, **calm handling of nervous pets**, and treatment for a mix of routine and more complex issues (examples include **ear infection with seizures**, **dental extractions**, and **booster visits/check-ups**). ## Services Services mentioned on the website and in recent reviews include: - **Surgery & medicine** (website) - **Preventative healthcare** (website) - **Health checks and clinics** (website; also reflected in reviews mentioning first kitten check-ups and routine check-ups) - **Pet travel advice** (website) - **Dental treatment**, including **tooth removal/extractions** (reviewed experience) - **Treatment for ear infection** and investigation/management of **seizures** (reviewed experience) - **Vaccinations/boosters** (reviewed experience) **Emergency / out-of-hours (as stated on the website):** - The practice says its patients have access to neighbouring sister surgeries, including a **24-hour hospital providing 24-hour emergency vet care**, and listing capabilities there such as **laser treatments, keyhole surgery, hospitalisation, orthopaedic surgery, CT scanning**. ## People - **Rebecca** (vet; role implied by review context): mentioned for a kitten’s first overall check. The owner describes her as **gentle with a nervous kitten**, and specifically values that she **listened to concerns, addressed them, and explained “next steps if needed.”** - Multiple reviews mention the wider team being **calm and thorough**, with time taken to **explain everything clearly** (e.g., during treatment for an ear infection and seizures), and that both **vet and nurse** helped keep a dog calm during visits. ## Reviews **Google rating: 4.8 stars from 123 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear communication and explanations:** owners repeatedly mention staff taking time to explain what’s happening and what may come next (notably in a case involving **ear infection and seizures**). - **Handling anxious or nervous pets:** several reviews describe pets staying calmer because of how they were handled (e.g., a nervous kitten warming up during an exam; a dog remaining calm with vet and nurse support). - **Range of care described:** routine **boosters and check-ups**, ongoing support through a **VIP programme** for a cat, and a cat improving after **dental extractions**. - **Appointment flow:** one reviewer notes being **seen promptly** and assessed.

## Summary Anderson's Veterinary Surgery describes itself as an **independent** practice, and is set up for both routine care and time-sensitive problems, with **emergency veterinary services (24/7 or extended hours)** listed in the clinic data. The website also lists **acupuncture** as a specialty and notes it is a **veterinary nurse training facility**. From the latest reviews available to us, owners most often point to: - **Fast access when something is urgent** (e.g., a dog with a paw injury was told to come straight in and was seen “within seconds”). - **Clear communication and decision support** when pets are unwell (described as helping owners make informed decisions). - **Considerate handling of end-of-life care**, including letting an owner pay privately in the room and sending a personalised handwritten condolence card after a euthanasia. ## Services Services and capabilities mentioned in the provided sources include: - **Emergency veterinary services (24/7 or extended hours)** (from clinic data). - **Acupuncture** (listed in the website summary). - **Urgent same-day assessment/treatment** described in reviews (e.g., rapid examination and treatment for a paw injury; urgent call handled promptly for a sick cat). - **Assessment of lumps/tumours and discussion of treatment options** (a mouth lump assessed as an inoperable tumour in one review). - **Euthanasia/end-of-life care** (described in one detailed review). ## People - **Ash (vet)**: mentioned by name in a review involving an urgent call about a sick cat; described as **prompt, caring and knowledgeable**. - **Reception team**: mentioned for handling urgent calls efficiently and for being helpful from first enquiry through to the first visit. - **Wider team (vets/nurses)**: one review specifically notes positive experiences with **reception staff, nurses and veterinary surgeons** during an urgent visit. ## Reviews **Google rating: 4.6 stars from 375 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Speed for urgent problems**: examples include being offered a next-day appointment for a new concern, and being seen almost immediately after arriving with an injured paw. - **Supportive communication**: reviewers describe clear explanations and help with decision-making when pets are unwell. - **Compassion around euthanasia**: one owner highlights privacy for payment to avoid facing the waiting room, dignified handling of their pet, and a personalised handwritten condolence card afterwards. - **Front-desk experience stands out**: urgent calls and initial enquiries are repeatedly described as handled helpfully and promptly.

## Summary Medivet 24 Hour Beckenham is part of the Medivet group and is set up for round-the-clock emergency work, alongside routine care. The clinic is also listed as a **Veterinary Nurse Training facility**. In the latest reviews available to us, owners repeatedly describe **rapid escalation to emergency surgery** (including “less than 2 hours” from arrival to surgery in one case), **inpatient care lasting up to a week**, and **frequent, detailed updates**—including being allowed to visit a hospitalised dog daily. There is also a conflicting account alleging poor communication between staff and feeling overcharged. ## Services - **24/7 emergency care** (website states a nationwide emergency consultation fee applies overnight; see Pricing). - **Emergency surgery** (multiple owners describe pets being taken to surgery urgently after sudden illness or traumatic injuries). - **Hospitalisation/inpatient care** (one owner describes a dog being looked after for a week with daily updates). - **Emergency caesarean section (C-section)** for a cat in difficult labour (review mentions successful outcome for mother and kittens). - **Vaccinations** (first vaccinations mentioned for a puppy). - **Microchipping** (done alongside vaccinations and a “top to tail” check). - **Mobility Pain Check** (website text mentions a **FREE Mobility Pain Check** as a time-limited offer “until 30 November”). - **Health care plan** (a receptionist “sorted out a health care plan” for an owner; no inclusions or pricing stated). ## Pricing - **£130** consultation fee for consultations **between 7pm and 9am** (website: “nationwide consultation fee”). ## People - **Deepa (vet)** is specifically thanked by name in an owner’s account of emergency surgery and a week-long hospital stay; that review highlights **in-depth daily updates**, questions being answered, and the owner being allowed to visit their dog each day. - **Reception team** is mentioned in several reviews for being organised and helpful (e.g., appointments “on time” with reminders; helping set up a health care plan). - **Nursing team** is included in thanks in an emergency case review, alongside vets and reception staff, for support during a hospital stay. ## Reviews **Rating: 4.2 stars from 616 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast emergency response and surgery:** examples include being told to come in immediately for sudden illness, surgery within “less than 2 hours,” and emergency surgery after severe injuries from a dog fight. - **Clear explanations and follow-up discussion:** owners mention “detailed recommendations for next steps” and a further conversation after they had time to absorb diagnosis/treatment options. - **Ongoing communication during hospitalisation:** daily updates and the ability to visit a hospitalised pet are described in one detailed account. - **Routine care experiences also noted:** puppy check, first vaccinations, and microchipping with thorough explanations. - **A sharp negative outlier:** one recent 1-star review alleges poor inter-staff communication, being overcharged, and feeling the clinic prioritised money over care—contrasting with multiple recent reviews praising professionalism and compassion.